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"I would like
to tell you how pleased we are with our HCR freezer and cooler doors.
As you recall, Jack Clark, vice president of fleet and maintenance and
I were very skeptical at first. But the more you explained how the equipment
worked, the more it made sense to us. After Jack and I climbed up a stepladder
at the Sysco vendor show to look at the mechanics of your display model,
it appeared easy enough, even for me to work on. Jack and I did reverse
the swing direction of the door arm, and it only took 15 minutes!
Your unconditional guarantee also played a major role in our decision
to purchase.
Since we installed the first of our HCR freezer doors (Model ECAV) three
years ago we have had absolutely no ice or frost problems at all at
our freezer doorway. Plus, door maintenance is now history! The same
has been true with the two additional ECAV doors we installed during our
expansion. Your doors definitely cost more than what we paid in the past,
but unlike our old high-speed traffic doors, they have more than paid
for themselves in reduced maintenance and improved safety conditions
of our employees, which is a concern of all Sysco houses. The 11 HCR
traffic doors on our coolers (Model ASSD) have also been problem free.
At nearly half the price of your competition, they were a real bargain.
I have been in grocery and food service distribution for over 20 years
and have used about every door on the market with little or no success
at freezer doorways until HCR. Because of our experience, it is without
hesitation that I encourage all Sysco houses to use HCR doors because
they work. They do exactly what your company claims they will do, which
is a refreshing change!"
David W. Milton
Vice President of Operations
Sysco Food Services, Jacksonville, Inc.
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