Pete Smith – President
Chester Hart – Executive Vice President
Mel Jackson – Service and Parts Customer Service Leader
Becky Jackson – Bookkeeper
Alice Greene – Office Manager
Mark Warren – Shop Foreman
Installation Crew
Shop Crew

Pete Smith Pete is the driving force behind HCR; leading his team of hard working people through example. He believes in putting customer service number one, just like his father. Pete is always available to talk with customers, and loves doing it. If, by chance, the next time you call and you can’t locate him around HCR he might be out taking a ride on his newly restored 1951 Indian Chief motorcycle. Or, check the sky – he could be taking a cruise in his airplane!

Chester Hart Chester has quite the amazing travel schedule as HCR’s lead sales person. As he sees it, "I guess that’s a part of our growth. We want to be out talking with our customers to understand their needs and problems. Then we can quickly respond to their unique situations." Thankfully, Chester always has Montana to return home to so he can participate in his true life loves: hunting, fishing and just being outdoors.

	Mel Jackson Call HCR with a question and you're likely to be put in touch with Mel Jackson, our service and parts customer service leader for the past 10 years or so. In addition to being an electrical expert, Mel is great at listening carefully to customers and finding the best means of taking care of them. Fortunately for Mel, HCR customers seldom encounter problems, so he has lots of time outside of our normal workday to tend to the 1,500-acre ranch he and Becky run with their three amazing kids.
	Becky Jackson Another 10-year veteran at HCR, Becky is married to Mel Jackson and is also the bookkeeper and Pete's little sister. Probably one of the best shots in the county, Becky has for three years running only used three bullets to take three elk. She also serves as occasional camp cook in the summer for clients of a fishing outfitter buddy of hers. You'll find some of Becky's favorite hunting, fishing, and wild-game cooking tips in the Explore Montana section of the website and in each issue of the Big Sky Bulletin.
	Alice Green Office manager and all-around organizer here at HCR, Alice is the person you'll likely talk with first when calling our office in Lewistown. Another of those ranching folks, Alice and her husband live on their large ranch where they raise cattle, hay, wheat and barley.
	Mark Warren Originally a North Carolina boy, Mark lives in big sky country now and is our shop foreman. Making sure the schedule's met and quality remains exceptionally high are Mark's primary responsibilities. No ifs, ands or buts! Plus, when Mark's not here at HCR, you may find him keeping our community safe as a volunteer fireman. Thanks, Mark!

Installation Crew We are often asked to perform the installation of our equipment. HCR has several specially trained installation crews who travel the country performing the critical final steps before the units are turned over. Like our Shop Crew, these guys are great at what they do!

Shop Crew Here are a few of the poeple behind the scenes who make up the AutoCAD drawings for the shop; order the parts; cut, bed, and weld the steel; assemble, wire and electrically test the equipment and control systems; install the heaters and hot-gas reclaim coils; powder coat the cabinetry; duct work and exterior; perform the quality control checks; cut and nail the wood to make shipping crates; sweep and vacuum the floor; and call the trucking company to pick up the finished product.